Limitations and Workarounds
This section lists known limitations and, if available, related workarounds in the current release.
| # | Limitation | Workaround |
|---|---|---|
1 | On Android 4.2 or earlier devices, zooming out to the lowest level, where the Globe is visible, can cause the map to freeze. | Use Android 4.3 or higher devices to avoid this behavior. |
2 | Users may encounter map loading issues on Samsung devices that have Power Saving mode enabled. A blank map may appear instead. | To avoid this issue, your app needs to be whitelisted from Power Saving mode under . |
3 | Users may encounter map loading issues when using routers configured to use some DNS servers (e.g. 1.1.1.1). | In order to solve this issue configure the device to use different DNS server. |
